Secure payment

100% secure online transactions and privacy

Neomitis brings a very particular attention to your security: our teams work permanently to preserve the confidentiality of all your data. Important means are invested and several trusted partners participate with us to the implementation of an optimal protection of your data and your identity on our website. Your purchases on shop.neomitis.com are therefore totally secure thanks to the implementation of control and security systems for payments.

Security of banking transactions

Payment on our site is entirely secure thanks to the online payment system of our banking partner. Concerning the security of sensitive data linked to payment methods, we have adopted the SSL encryption process which ensures the confidentiality of bank data. Your bank details only circulate on the Internet in encrypted form, i.e. it is impossible to read them when they are entered and transferred via the Internet. They are transmitted to our banking partner in a secure manner (SSL encryption). As this information is not recorded on our servers, it is never in possession of Neomitis. This is why we ask you to provide them again for each purchase.Your payment is 100% secure.

Buy quickly and securely with Paypal

Since 1998, PayPal has been a simple and secure way to pay online. PayPal allows you to pay online without disclosing your financial information during the transaction. You can make purchases by entering only a PayPal email and password. You can easily change the source of funds in your PayPal wallet when you complete your purchase.
100% protection against unauthorised payments from your account.
Each purchase is confirmed by a receipt. Simply use your PayPal login details: email and password. Your transactions are instantaneous. If you make purchases in euros in the European Union's Euro zone, it's free. Orders paid by PayPal are debited at the time the order is placed.

Some tips for keeping your personal data as secure as possible

Creating the password Opt for a high level of security

When you create your password, a security bar appears and changes colour depending on the security level of the code you choose: Red = low safety level Green = high security level It is strongly recommended to choose a password with the highest security level (although it will be accepted as soon as it is red).

Confirmation of identity To keep your information as secure as possible

In order to keep your information as secure as possible, it is sometimes necessary for us to verify your identity. To do this, we send you an email to your account login address. This email contains a temporary activation code that you simply need to enter on an intermediate page.

Use of the account Alerting you to an unusual connection

Updates to our data protection system are carried out regularly by our teams. As part of this process, you will receive a security email if you log in with your username from a device that is not registered by our system. If you are the source of the connection, there is no reason to worry and you can ignore the message. Otherwise, we recommend that you follow the procedure indicated in the security email.

Trusted devices Automatic recognition of the usual computer

The devices you frequently use to access your account have been saved for your convenience. At any time, you can view and edit the list of these trusted devices.

Protecting your computer Antivirus, Phishing... Have the right reflexes

1/ Updating the antivirus software Check that your computer has an up-to-date antivirus program, that its firewall is activated, and that you have the security updates provided by the manufacturers of your applications and your operating system. 2/ Beware of public/shared posts If your device is shared with others, such as a public computer, it is recommended that you never register it as a trusted device and always log out before leaving our site. 3/ Phishing: Phishing is an attack by trickery that consists in abusing the trust of the Internet user. The potential victim receives an email in the guise of a well-known company or administration (bank, telephone operator, PayPal, Tax Office, Caisse d'Allocations Familiales, etc.). The aim is to lure the Internet user to a website using all sorts of reasons to which he or she is particularly sensitive (security, use, fraudulent, reimbursement, etc.) By clicking on the link proposed in the email, the Internet user is connected to a site with the same graphic design (often a perfect copy of the original). There, he is invited to provide conﬁdential information (access codes, bank card number, etc.) without realising the fraud. Fraudsters can then retrieve these codes or bank details in order to carry out operations for their own profit. We advise you to adopt good habits: - Use anti-phishing features in recent browsers and anti-virus software - Check carefully the address of the sender of a message (From:) and in case of doubt, do not take into account its subject - Avoid following links in emails. Whenever possible, type the address of the site in your browser or use a 'favorite'. - Regarding our website, please make sure that when you are connected or redirected to shop.neomitis, you are connected in https and that the url ﬁnishes with 'neomitis.com/'. If you receive an e-mail that you believe to be fraudulent, do not hesitate to inform us by forwarding it to the address stop-phish@shop.neomitis.com . If you have entered your Neomitis identiﬁcants on a fraudulent site, we advise you to change them quickly by logging on to our official website and contacting our customer service which will monitor any suspicious activity. If you no longer have access to your account, please contact our customer service department as soon as possible on 04 74 53 35 82. In the event of payment fraud, we strongly advise you to contact your bank directly. We collaborate daily with the competent authorities to apprehend and prosecute fraudsters and identity thieves.